FAQ

These are some frequently asked questions regarding our products.

App Common Questions

Q:
Where can I get these apps?
A:
They can be downloaded from the App Store.
(Go to the App Store)
Q:
If I accidentally delete an app after purchasing it, do I need to purchase it again?
A:
Purchased apps can be downloaded for free from the App Store over and over.
Q:
My screen freezes and I can no longer operate the app.
A:
App response time may slow and other problems might be experienced when there are many apps loaded at any one time. At such times, please load our company’s app after closing all apps that are open. If the problem still remains, please resolve it by restarting the device. In the event that the issue remains after trying the suggestions, we are sorry to trouble you, but please go to the bottom of this page and fill out an inquiry form to be sent to us.

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Questions regarding @TUNER

Q:
Does this app cost anything?
A:
Yes, this app is sold on the App Store for $2.99.
※Download and communication charges that may arise during app usage are the responsibility of the user.
Q:
Which devices does it work on?
A:
It runs on iPhone4S and later devices that run iOS8.0 or later. Please understand that we cannot guarantee operation on devices other than those mentioned here.
Q:
I can't tune successfully.
A:
Going to as quiet as possible of a place that you can find, it is possible to enhance the precision of tuning by placing the mic part of the iPhone close to the origin of sound. Also, you can adjust the receptivity of the mic from he menu screen.
Q:
Please tell me how to use this app.
A:
After downloading, the app can be used immediately by simply loading it. If you would like to know about more detailed aspects of operations, please consult the in-app help.
Q:
What kind of instruments can be used with the app?
A:
As this app employs the use of a chromatic tuner, all instruments that can play a music scale can be used. Also, optimised tuning of the guitar, bass, and ukulele can be performed using the guitar tuner mode.

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Questions regarding @METRONOME

Q:
Does this app cost anything?
A:
Yes, this app is sold on the App Store for $2.99.
※Download and communication charges that may arise during app usage are the responsibility of the user.
Q:
Which devices does it work on?
A:
It runs on iPhone4S (and later) and iPad2 (and later), with iOS7.1 or later. Please understand that we cannot guarantee operation on devices other than those mentioned here.
Q:
How should I go about configuring the rhythm?
A:
By turning the knobs located in the upper part of the screen, you can change the volume of sounds that will be heard at the various times. Those sound timings can be combined to create a rhythm.
Q:
How do I save the rhythm that I created.
A:
You can save by tapping "Store", located in the center of the screen.
Q:
What metronome tones are available?
A:
Electric, Cowbell, and Woodblock are available.

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Questions regarding Mr.Lyric

Q:
Which devices does it work on?
A:
It runs on iPhone4S (and later) and iPad2 (and later), with iOS8.0 or later.
Q:
Will PDF property information be loaded?
A:
No, it will not be loaded. Within the app, the PDF will have song title, artist, album, tag, and tempo information attached that can be managed. Only information configured within the app is shown in the app.
Q:
Is Dropbox the only cloud service that can be used?
A:
Yes, at the present time only Dropbox can be used. Supported cloud services may be added in future updates.
Q:
Are there any plans to add more themes?
A:
Yes, we have plans to add more themes.

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Contact Us

If you have an opinion or request regarding [@Beat!] or one of our products, or cannot resolve an issue through the FAQ alone, please send an inquiry here. We are patiently awaiting precious comments from everyone.

Go to the inquiry form

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